We have an exciting new opportunity for an IT Operations Manager to join our team in the Chandler’s Ford office (including some remote working).
For this key appointment we are looking for a flexible and highly-motivated person to join our internal IT team and support the continued growth of the firm.
In this hands-on role, you will manage projects; implement new systems and technology; provide input into process development and enhancement; and help optimise the IT experience.
A methodical, analytical and calm approach is required to manage multiple IT projects throughout the life cycle, delivering on schedule and within budget.
You will hold a degree in an IT-related discipline, and possess good interpersonal and organisational skills to communicate with team members, management personnel, end users and external resources to ensure systems, service and network reliability and security.
Working closely with the IT Director and senior management team you will guide the day-to-day activities of the IT team and directly support end users by handling escalations, resolving user issues, and overseeing the performance of business-critical systems and applications to quickly resolve ongoing issues.