09 Sep, 2021

Family Legal Secretary

  • Frettens Solicitors
  • Christchurch, UK
Full time Paralegal Administration Support

Job Description

We are looking for a Legal Secretary to join our Family team in Christchurch to provide administrative and support services to the Fee Earners.

Main Tasks and Responsibilities

  • Acting as the first point of contact for the department with people from inside and outside the firm.
  • Screening telephone calls, enquiries and requests, and handling them when appropriate.
  • Monitoring voicemails and taking any telephone messages in the Fee Earners’ absence.
  • Organising and maintaining diaries and making appointments.
  • Dealing with Free Consultation enquiries, collecting information and arranging appointments.
  • Dealing with correspondence and writing letters on behalf of the Fee Earners.
  • Organising and prepping Fee Earners for any meetings and providing refreshments where required.
  • Dealing with incoming emails, faxes and post, and recording these on Visual Files.
  • Producing any documents, reports, correspondence etc as required, dictated or otherwise.
  • Producing invoices and reporting billed figures to the Fee Earners.
  • Ensuring client files are kept up to date, filing all documentation etc.
  • Assistance / cover for other secretaries, as required.
  • Occasional support on miscellaneous projects or for other senior staff if time permits.

Essential qualities

We welcome applications from people with the following essential skills, attributes and experience:

  • Minimum GCSE qualifications
  • Excellent organisational skills
  • Fast accurate typing
  • Ability to convey information accurately and articulately, both verbally and in writing
  • Can communicate effectively at all levels
  • Focuses on detail, needs to be methodical, organised and systematic
  • Able to prioritise workload and deal with interruptions
  • Returns client calls and maintains client contact appropriately
  • Uses initiative
  • Excellent customer service

Download a copy of the full job description here.

Salary and Benefits

Salary is negotiable dependent on experience. Frettens offer a wide range of benefits to our staff - See Working at Frettens - Benefits.



Competitive Salary



Family / Matrimonial

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