12 Oct, 2021

Conveyancing Administrator

£15,810 - £16,850 yearly
  • Talbots
  • Wolverhampton Street, Dudley DY1 1DB, UK
Full time Administration

Job Description

Main purpose and objectives

Conveyancing Administrators work as part of a first-line team providing accurate and timely administrative and telephone support to the conveyancing teams. These entry-level roles offer candidates with little or no work experience in conveyancing (or the law) a supported and valuable role within an established department and the first step in their career in conveyancing.

Key tasks and responsibilities

  • Administrators are expected to undertake some or all of the following tasks depending on their skills and experience:
  • To answer the telephone and deal proactively with a wide range of queries;
  • To make introductory calls to clients and agents;
  • Update and follow-up clients, agents and third parties by telephone and email;
  • Collect post and DX from reception and distribute to conveyancers;
  • Scan and allocate unclaimed daily post and DX to conveyancers;
  • Responsible for taking daily post and DX at the end of the day (on rota basis);
  • To undertake file opening procedures in an accurate and timely manner;
  • To provide, produce and email quotes from the system;
  • Take initial card payments, update the database and prepare posting slips;
  • Scan ID to SOS and carry out the AML searches;
  • ‘Find a Lawyer’ check;
  • Deal with memorandums of sale;
  • Obtain and check official copy entries (freehold and leasehold where appropriate);
  • Update TM Secure, manually add files to TM (if necessary) and close files on SOS / TM;
  • To undertake post completion procedures if required;
  • Ensure compliance with SRA, Lexcel, Law Society Quality Scheme standards, SARs and accounting requirements;
  • Any other duties deemed to be within the capability of the post holder

Essential competencies

  • Passionate about giving outstanding client care to clients and referrers;
  • Excellent interpersonal skills, sensitivity, tact and diplomacy;
  • Accurate and articulate in written and spoken communication (including excellent spelling and grammar);
  • Attention to detail, accuracy with numbers and calculations;
  • Excellent administrative, planning and organisation skills to meet deadlines, understanding the importance of working to strict time scales;
  • Proficient in the use of all MS Office applications, email and the internet;
  • Pro-active and self-motivated with a desire to learn / progress in a career in conveyancing.

Desirable competencies

  • Knowledge and understanding of case management (SOS Connect), land registry portal and online conveyancing software;
  • Basic knowledge of the Law of Property;
  • Basic knowledge of the conveyancing process from start through to post completion.

Company Benefits

  • 25 days holiday + UK Bank Holidays + 2 x Ex-gratia days (birthday & Christmas).
  • Company pension scheme.
  • Group Life Insurance*.
  • Talbots Bonus Scheme*.
  • Bank of Talbots (Staff credit for legal fees)*.

* Subject to qualifying period of service.

Experience

Non-qualified, Graduate, Post Graduate

Competitive Salary

No

Sector

Residential Conveyancing

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