28 Mar, 2024

HR Officer

  • Debenhams Ottaway
  • Hybrid (St Albans, UK)
Full time Human Resources

Job Description

This role plays a vital part in supporting the HR function to ensure that it runs smoothly by providing effective HR guidance and support to staff and managers in line with best practice and legal requirements.


Key Responsibilities


The HR Officer is responsible for (but not limited to):



·       Management of the recruitment process at all levels up (including the trainee scheme) ensuring candidates have an excellent experience of our culture and values first hand, whether they are successful or not by:

o   advising on recruitment campaigns and advertising

o   advising managers on interview and selection strategies, including finalising interview plans

o   sifting of CVs, arranging interviews and liaise with candidates/agencies accordingly

o   managing the offer process to include issuing offer letters and contracts of employment and feedback to unsuccessful candidates

HR Administration

·       Providing administrative support around all employee lifecycle activities and related paperwork such as;(

o   onboarding, including new starter checks as relevant, for example DBS checks, referencing, ID checks.

o   co-ordinating induction sessions, ensuring every single person feels supported and cared for.

o   coordinating the payroll process and authorise monthly reports for processing.

o   administering pensions to include compliance with pension legislation.

o   performance management, supporting our firm to build knowledge, skills and behaviours in line with our values

o   internal movements, leavers, probationary periods.

o   Leaver processes including reference requests.

o   Production of accurate people- related letters and paperwork.


·       Supporting the roll-out of any HR initiatives, processes and services as required.


Learning and Development

·       Booking and coordinating training sessions and other events.

·       Monitoring training uptake, reporting to the HR Manager.

·       Supporting on the Trainee Solicitors programme.

·       Coordinate and administer all work experience placements.

·       Engaging in continuous professional development to allow us to constantly improve


Employee relations

·       Serving as an approachable first point of contact for internal customers with HR queries. Responding to all employee and line manager HR enquiries with consistent, high-quality advice and escalating these when required.

·       Act as the first point of contact for staff calling in sick, report sickness accurately.

·       Attend employee relations meetings as a notetaker where required.


Data, records and reporting

·       Maintaining accurate records and information within the firm’s HR systems.

·       Manage the accurate administration of HR processes including benefits, salary benchmarking, absence reporting.

·       Run monthly payroll reports and submit to the HR Manager for approval before sending to the payroll provider. Issue P45’s, P60’s and P11d’s.

·       Process payments and maintain records of individual/firm wide memberships/subscriptions.

Staff Type

Business Support Staff

Competitive Salary


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