28 Mar, 2024

HR Manager

  • Debenhams Ottaway
  • Hybrid (St Albans, UK)
Full time Human Resources

Job Description

This role works alongside the Head of People to deliver HR projects and manage the day-to-day operational people matters of the firm.  


Key Responsibilities 


The HR Manager is responsible for: 

  • Line management of the HR Officer, fostering a collaborative and innovative work environment. 

  • Working with the Head of People to create an HR data dashboard, providing and advising on HR metrics for lifecycle activities to support decision making and identify areas for improvement. 

  • Managing the full range of employee lifecycle activities such as; 

  • Recruitment and onboarding, ensuring we attract, select and secure the best possible talent. 

  • Induction, ensuring strong relationships are forged in the early days and that incoming team members feel integrated into the firm and understand the company values. 

  • Managing the payroll process and authorise monthly reports for processing. 

  • Administering pensions to include compliance with pension legislation. 

  • Performance management, supporting our firm to build knowledge, skills and behaviours in line with our values. 

  • Internal movements, leavers, probationary periods. 

  • Leavers, including exit interviews. 

  • Regularly review all HR processes and policies to ensure legal compliance, excellence and continued Lexcel/ISO accreditation. 

  • Coordinating the full trainee lifecycle and working with the Training Partner to ensure our trainees are well looked after. 

  • Working with the Head of People to manage the annual salary review, bonus process and benefits administration. 


Employee relations 

  • Serving as an approachable, trusted first point of contact for internal customers with HR queries 

  • Responding to employee and line manager HR enquiries with consistent, high-quality advice. 

  • Managing all employee relations casework with care, approachability and empathy. 

  • Undertaking return to work interviews and reporting on patterns of absence. 

  • Working with the Head of People to develop training needs analysis and where required develop and deliver in-house training and development. 

  • Supporting the roll-out of any HR projects, processes and services as required. 

  • Engaging in continuous professional development to allow us to constantly improve. 

  • Providing absence cover for the HR Officer. 


Skills and Attributes 


  • Significant previous experience in a managerial or advisory HR role. 

  • BA / BSc or Level 5 qualification (or level of experience) in a relevant field. 

  • CIPD qualified (desirable). 

  • Good communication skills and the confidence to deal with people at all levels of the firm.  

  • Ability to build good relationships with colleagues by building trust and credibility. 

  • An up-to-date understanding of present and planned employment legislation. 

  • Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets. 

  • Line management experience. 

  • Experience of working in professional services / commercially focussed. 

  • Confidentiality. 

  • Excellent IT skills including the use of HRIS. 

  • A progressive approach to problem solving. 

  • A commitment to continual learning and encouraging the same in others. 

  • A supportive and collaborative approach. 

Staff Type

Business Support Staff

Competitive Salary


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