2 Information Technology jobs

We are looking for a 1st Line IT Support Analyst to join our team in our Chandler’s Ford office (which will include some remote working). This role will involve: being the first point of contact for the IT Helpdesk, providing basic diagnostics and simple fixes as well as escalating issues when required, assisting with IT housekeeping and supporting the implementation of software and hardware. The ideal candidate will have strong communication and inter-personal skills, be process driven and have great attention to detail. Moreover, you will be able to remain calm under pressure and be eager to learn. You will be required to travel between our different offices so will need to hold a valid driver’s license and have access to a car. You will work towards an apprenticeship in IT, where we offer a comprehensive training and work experience programme.  You will have the opportunity to gain NVQ qualifications, and earn as you learn.  The apprenticeship contract will run for an 18...

We have an exciting new opportunity for an IT Operations Manager to join our team in the Chandler’s Ford office (including some remote working). For this key appointment we are looking for a flexible and highly-motivated person to join our internal IT team and support the continued growth of the firm. In this hands-on role, you will manage projects; implement new systems and technology; provide input into process development and enhancement; and help optimise the IT experience. A methodical, analytical and calm approach is required to manage multiple IT projects throughout the life cycle, delivering on schedule and within budget. You will hold a degree in an IT-related discipline, and possess good interpersonal and organisational skills to communicate with team members, management personnel, end users and external resources to ensure systems, service and network reliability and security. Working closely with the IT Director and senior management team you will guide the...