6 Support jobs

We have an exciting opportunity for a dual role of Case Screener/Legal Secretary to join our Clinical Negligence team at our Bournemouth office.   As Case Screener you will deal with the screening and follow-up of initial clinical negligence referrals, acting as the first point of contact for all client enquires coming through. The role will include the preparation of new client information and you will interview clients when necessary.  You will also carry out digital audio typing and diary management, along with general administration. To be considered for this position, you will need have experience of dealing with people at all levels and demonstrate excellent client relationship skills with an empathetic manner.  Knowledge/experience in clinical negligence, personal injury or medical would be an advantage.

Are you a junior legal assistant looking for your next move? We are looking for an administration assistant to join our driven Residential Conveyancing team in Bournemouth.  Working with the fee earners, and legal secretaries, the role will be to provide a full administrative and secretarial support service to the team, including: file opening and closing; taking telephone calls; typing correspondence, assessing and completing online property forms including Land Registry and Inland Revenue; creating invoices; carrying out online compliance checks; and general day to day administration.  To be considered for this excellent opportunity, you will have good communication skills, be keen to learn, and have strong administration skills with excellent attention to detail.  Previous experience in a similar role is desirable.

We are looking for an IT Support Analyst to join our expanding team. The successful candidate will support users and assist with the efficient running of all IT systems and activities carried out by the IT department. The role will include responding to and updating items on the internal helpdesk, liaising with external support and maintenance companies as required, assisting with IT projects, installations, and office/staff moves.  As a result they must be able to drive and have access to a vehicle. The ideal candidate will be self-motivated, organised, approachable, have good communication skills (verbal and written), be able to follow process and have a working knowledge of desktop hardware, Microsoft systems and applications, and cyber-security. This is a fantastic opportunity for someone to build an excellent foundation for their future IT career with involvement in a variety of IT projects.

With a focus on getting the very best from our investments in technology, we have an opening for a newly created role as an IT Application Trainer. You will deliver high calibre in-house training and support on all of our IT applications to all employees and new starters within the firm, including a mix of bespoke systems, Microsoft Office and 365, together with providing guidance on internal IT policy and process. The role will include designing and delivering internal IT project based training and associated material, regular informal ‘floor walking’ support, answering ad-hoc queries from our employees and the helpdesk, and providing 1:1 desk-side assistance as and when required. You will have well-developed interpersonal and facilitation skills, good oral and written communication skills and a positive and proactive attitude.  You will also be able to work autonomously, with a methodical and logical approach. This position will require regular travel to all of our offices and so a full driving licence and access to a vehicle is essential. In addition to having experience and confidence in delivering training in a professional services environment, the successful candidate will have an in-depth knowledge of Microsoft Office 2013 or above. Additionally, knowledge of Office 365, SOS Connect / Practice Manager, Solcase / Visualfiles or similar case management software, and BigHand Dictation or similar would be desirable.

We are looking for a driven professional to join our Accounts team in Chandler’s Ford as a Financial Controller. Reporting to the Finance Director, you will be responsible for: supervision and coaching of the established finance team (previous management experience is essential) managing day to day Accounts operations including dealing with client monies managing lock up (WIP, debtors and disbursements) financial analysis to assess business performance preparation of timely and accurate monthly management accounts assisting with budgeting and outturn other internal reporting requirements, which will be used at Board and Partner level producing year-end partnership accounts managing the LLP and SRA audit preparation work and liaising with the auditors preparation of VAT returns Knowledge and experience of the Solicitors Accounts Rules is preferred. The successful candidate will be a fully qualified accountant with a positive can-do attitude and previous experience in a similar role working within an SME professional services environment, preferably legal. You will have excellent communication skills and will excel in building relationships.  You will also have first-rate attention to detail, and a high level of IT literacy with strong excel skills.

We are looking for an Apprentice to join our busy Residential Property department in Poole. The role will include opening new client files electronically, carrying out compliance checks following the firm’s procedures, closing of files, and preparation for archiving. The ideal candidate will be computer literate, have an ability to work to deadlines and without mistakes, have excellent organisational skills and excellent attention to detail. You will work towards an apprenticeship in Business & Administration, where we offer a comprehensive training and work experience programme.  You will have the opportunity to gain NVQ qualifications, and earn as you learn.  The apprenticeship contract will run for a one year period. This is a great opening for a dedicated individual keen to build an excellent foundation for their future career.