8 Support jobs

We have an exciting new role for a Client Services Assistant to join our expanding Client Services team.   Acting as an ambassador of the firm, this role will involve confidently answering a busy switchboard and handling calls in a polite and empathetic manner, delivering an exceptional client experience.   You will often be the first point of contact for clients so will need to provide a friendly and efficient service. Furthermore, you will provide general support to our administration team when required.   The role can be based in either our Bournemouth, Chandler’s Ford or Winchester office.   The ideal candidate will ideally have a minimum of two years professional services customer service experience in a reception or switchboard role. You will have exceptional communication skills, with the ability to interact confidently as you will be liaising with clients and staff in all levels of the business. You will be an articulate, enthusiastic and highly organised...

We are looking for a HR Administrator to join our team based in our Chandler’s Ford office.   We pride ourselves on helping others succeed by supporting and enabling others to bring their best selves to work in order to do their best work.   Your role will involve providing essential and seamless administrative support to the HR Director, HR Executive and Internal Trainer. Furthermore, you will be heavily involved in general recruitment processes: drafting job advertisements, promoting roles on social media and assisting with interview procedures.   The ideal candidate will have previous administrative experience in a professional environment, ideally within a learning, HR or recruitment environment. You will need to be a pro-active, highly organised and detail-orientated individual with a positive ‘can do’ attitude. Above all, you will be able to demonstrate exceptional written and verbal communication skills as you will be required to build strong relationships with...

We are looking for an IT Trainer to join our expanding Training team in the Chandler’s Ford office. This is a new role to support with the increasing desire for training and development within the firm.   As our need for digitisation continues to grow to fully support our client base, we are continually developing our internal technology to provide an exceptional client service. With many new projects underway, we require someone who is enthusiastic to learn and grow as our software advances.   We recognise the importance of developing our legal teams. By improving their expertise and knowledge, we ensure that they adopt our new technology successfully.   Our culture encourages our teams to engage with learning and share knowledge, with a focus on providing all staff with the tools for success.   This role will have a variety of responsibilities including: delivering engaging training sessions to employees; creating and maintaining informative online content (such...

Frettens Solicitors is looking for a Residential Conveyancing Administrator to join the team in Christchurch. The main purpose of this role will be to open files and deal with the initial paperwork in the Residential Conveyancing process, along with supporting other team members with overflow telephone calls, quotations and any other administrative tasks. There are good prospects for advancement. Main Tasks and Responsibilities Acting as the first point of contact for the department with people from inside and outside the firm. Providing quotes for new clients and matters. Opening new files, ID collection and verification and collection of monies on account Administration of all initial paperwork – liaising between client, Estate Agents and other Solicitors. Deliver excellent service to clients, agents and work providers keeping them informed at every stage of a case. Use case management system effectively to achieve maximum efficiency including use of to-do...

We are looking for a Legal Secretary to join our  Family  team in Christchurch to provide administrative and support services to the Fee Earners. Main Tasks and Responsibilities Acting as the first point of contact for the department with people from inside and outside the firm. Screening telephone calls, enquiries and requests, and handling them when appropriate. Monitoring voicemails and taking any telephone messages in the Fee Earners’ absence. Organising and maintaining diaries and making appointments. Dealing with Free Consultation enquiries, collecting information and arranging appointments. Dealing with correspondence and writing letters on behalf of the Fee Earners. Organising and prepping Fee Earners for any meetings and providing refreshments where required. Dealing with incoming emails, faxes and post, and recording these on Visual Files. Producing any documents, reports, correspondence etc as required, dictated or otherwise. Producing invoices...

We are currently looking for an administrative assistant to join our busy residential property team in Winchester.   Our team of experienced conveyancers support a variety of transactions including: sales and purchases of all types of residential property, freehold and leasehold, help-to-buy and re-mortgaging and equity release.   Your role will involve providing exceptional administrative support to our fee earners. Your responsibilities will include: file opening and closing, carrying out online searches and compliance checks as well as general administrative tasks such as filing and scanning. Moreover, you will be required to communicate effectively with fee earners and clients, providing updates on individual matters.   The ideal candidate will have strong interpersonal skills, be highly organised and detail-orientated. Furthermore, you will be able to work well both independently and as part of a team. Previous experience in an administrative role is essential.

With the introduction of the Government’s Kickstart Scheme, offering six month placements to young people aged 16-24 currently receiving universal credit, we are excited to be taking part! We are a firm of solicitors based in the South of England with four offices across Hampshire and Dorset. We specialise in a variety of legal services including: Property (Commerical and Residential), Litigation, Landlord & Tenant, Family and Personal Injury. We are seeking dozens of assistants to support with the scanning, storage and archiving of documentation. Some assistants will also liaise with clients about the storage and return of their Wills and other documents. Your day to day role will involve: retrieving documents, preparing them for scanning, scanning and archiving documents as well as data entry and, in some roles client communication. You will learn or increase your knowledge and experience of Outlook, SOS and VisualFiles and scanning software systems. No experience is...