Business Support Assistant - Front of House

We are seeking a professional, organised, and personable Business Support Assistant to join our busy and respected law firm. The successful candidate will be responsible for supporting our front of house service for clients and providing administration support to our teams.

As the first point of contact for clients and visitors, you will play a key role in creating a welcoming and efficient environment while supporting the smooth day-to-day running of the office.

Reception or administration experience would be an advantage, and the successful candidate will have the ability to multitask and possess relevant IT skills.  You will also have good interpersonal skills that will enable you to liaise with both clients as well as team members at all levels across the business.   The ideal candidate will be able to demonstrate that they are innovative, collaborative and approachable.

Full training and ongoing mentoring will be provided to support your development.

Duties include but are not limited to:

·       Front of house duties including greeting clients and hospitality

·       Arranging appointments and managing meeting rooms

·       Administration duties such as file opening, photocopying and scanning documents

·       Handling of incoming calls, dealing with enquiries and directing to the relevant teams

The successful candidate will have the ability to multitask and have relevant IT skills.  You will have good interpersonal skills that will enable you to liaise with team members at all levels across the business.  Accuracy and attention to detail are essential to this position.

We are looking for employees with a flexible, driven and supportive ethos who have:

·     Excellent administration and organisation skills

·     The ability to handle a busy and varying workload

·     Excellent interpersonal skills and ability to establish good working relations with colleagues

·     The ability to work at a professional level

·     A commitment to team goals and personal development

Why join the team at JCP?

You will be able to access a range of excellent employee benefits including:

·       Competitive salary and bonus scheme

·       Private medical insurance and health cash plan

·       Employer pension contribution of 4%

·       Cycle to work scheme

·       Internal training and career development opportunities

We value diversity and inclusion at JCP and actively encourage and welcome applications from everyone in our communities, and particularly from those that are underrepresented in our current workforce including those with a disability and those from Black, Asian and Minority Ethnic (BAME) backgrounds.

JCP Solicitors is an equal opportunities employer and is committed to ensuring that our recruitment process is open, fair and not influenced by irrelevant considerations.  JCP Solicitors recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief; we therefore welcome applications from all sections of the community.

We are strong supporters of the Welsh language and are very proud to have been the first firm of solicitors to be awarded the “Cynnig Cymraeg/Welsh Offer” recognition by the Welsh Language Commissioner in 2021. We support our Welsh speakers and fund lessons for those who would like to learn Welsh.

Rydym yn gefnogwyr brwd o’r Gymraeg ac yn hynod falch o fod y cwmni cyfreithiol cyntaf i dderbyn cydnabyddiaeth y Cynnig Cymraeg gan Gomisiynydd y Gymraeg yn 2021. Rydym yn cefnogi ein siaradwyr Cymraeg ac yn ariannu gwersi ar gyfer y rhai a hoffai ddysgu’r iaith.

Closing date for applications: 15 May 2026*

* Please be aware that JCP Solicitors reserves the right to close this vacancy early should sufficient applications be received.